Wednesday, December 4, 2019
Management of Change for British Airways and Google -myassignmenthelp
Question: Discuss about theManagement of Change for British Airways and Google. Answer: Introduction The paper talks about the importance and role of changes in the association. It also explains the key challenges and barriers of resistance to manage and operate the business actions and operations within the organization. It describes the relationship between resistance and power within the organization. In addition, the essay explains the ethical issues which are associated with power and conflict in the association. It explains the managerial and ethical implications to gain the long-term goals and objectives in the firm. Further, it explains that managers and leaders use managerial changes to meet the goals and objectives of the organization. In addition, it explains the significance of sustainable human resource management in the organization. Resistance to change Resistance to change is the action and act taken by the individual person and groups when they observe that change and alteration which is occurring as a threat and it afraid to them. Resistant to changes affect the business activities and operation of the company. The organizational changes are divided in emergent change and planned change within the organization. The organizational change is the process and method of modifying and transforming an association system (Paauwe, 2009). The main aim of the organizational changes is to increase the productivity and efficiency of the organization and to achieve the maximum revenue and profit within the organization. In an organizational change process, leaders play a vital role to address and resolve the situations of the resistance. The leaders focus and evaluate the sources and causes of the resistance. They use effective and unique strategies to reduce the resistance to change within the organization. Therefore, organizational and indiv idual changes are mandatory for every organization to determine the long-term success and growth of the company. But many employees resist to these changes and they do not accept these changes within the organization. British Airways and Google are a good example of organizational changes. They are the successful example of organizational changes to inspire and motivate the employees (Palumbi, Barshis, Traylor-Knowles Bay, 2014). If the employees do not understand the real objective and purpose of the organizational changes then they resist the changes. There are various reasons for resistance to change which have been discussed below (McMichael, 2013). If the employees do not understand the need and requirement of change then they resist to organizational changes within the organization. It creates misunderstanding and confusion in the mind of the employees. Fear of unknown technology and innovation is one of the biggest reasons of resistance to change. Fear creates risk and obstacles in the organization thus, employees are not able to handle the organizational changes (Geels, 2014). Lack of competence and potential, employees are not able to handle and manage the organizational and managerial changes within the organization. Thus, they resist the change in the company (Gainor Shaw, 2013). Many times employees follow old techniques in the organization so they do not want to any changes in these techniques and method because they think that change is a time-consuming Thus, they resist to managerial and organizational change in the company (Long Vester, 2012). Poor communication and coordination are also a major reason for resistance to change in the organization. Further, when employees think that changes are not involving rewards and benefits then they do not accept these changes. Further, they think that changes disturb their routine and regular work so it becomes difficult for the employees to adopt new things in the organization (Rafferty, Jimmieson Armenakis, 2013). Many employees think that organizational and managerial changes will create pressure and stress in the association. In this way, they will have to face many difficulties and problems within the organization. Further, the employees want to ignore uncertain and tentative things. The employees think that organizational changes are the burden for them (De Kraker, Jarlier, Monen, Heuer, Van De Sande Grundmann, 2013). Now it is assumed that minor resistance is suitable and acceptable for the business activities and operations but a high level of conflict and resistance is not suitable in the association. It affects the growth and success of the company. Resistance is not good for the organization because it affects the business activities and operations of the company negatively. It also affects the performance and efficiency of the employees. Thus, it is very important to manage and control on this resistance to attain the goals and objectives of the firm. The resistance decreases the efficiency and productivity of the employees. It also affects the working capacity of the employees. Resistance to change creates disputes and conflicts among the employees and they get disappointed from these organizational changes (Kuipers, Higgs, Kickert, Tummers, Grandia Van der Voet, 2014). Thus, organization need to make effective strategies and plans to reduce these issues. The management should provide trai ning to the employees to handle the various changes in the organization. Managers and top management should maintain proper communication and cooperation among the employees; it will also help to deal with these changes in the organization. Generally, managers think that resistance is a major problem for the organization thus it should be controlled and managed by the firm. Thus, managers maintain a good and reciprocal relationship with employees to provide motivation to the employees (Mitchell, Churchward-Venne, West, Burd, Breen, Baker Phillips, 2012). Relationship between resistance and power There is a close relationship between the power and resistance in the context of organizational changes. Both are an important part of the organization in order to gain the competitive advantages in the organization. The firm needs to adopt some innovative and effective strategies to deal with resistance in the organization. By using innovative and effective strategies, the company will be able to deal with various challenges and key problems. It is very difficult and crucial for the company to reduce the resistance in the organization. Power is considered as the vital and significant component to manage and handle resistance to change. Further, power is the ability and capacity to influence and direct the behavior of the other people within the organization. It also affects the attitude, opinion, and thoughts of the other people in the company. Power is an important tool to manage the resistance in the organization. Managers can use power and authorities to collect information for r educing the resistance within the organization. Resistance is a crucial and serious problem for the management as well as the organization because it affects the growth and success of the organization. By using of power, managers can reduce various key challenges and issues which are related to resistance in the company. It is the effective way to motivate and encourage employees for doing work effectively and efficiently. The managers maintain proper communication and collaboration to reduce the impact of resistance to change at all level of the management. They provide good and healthy working environment to the employees to increase their productivity in the company. They also try to provide rewards and incentives to adopt new and innovative things within the organization. They ask employees about the reason of resistance in the firm. They empower to workers to adopt the organizational and managerial changes. Managers and top management resolve various problems that are related t o the employees resistance (Wallerstein, Tricoli, Barroso, Rodacki, Russo, Aihara Ugrinowitsch, 2012). Ethical issues associated with power and resistance There are various ethical issues involved in power and resistance that should be controlled by the firm. The firm adopts the organizational and managerial changes process to gain the long-term mission and vision of the organization. Ethics and corporate social responsibility play a vital role to reduce the resistance to change within the organization. The company maintains a code of conducts and values to manage the resistance to change in the company. The managers ensure and confirm the satisfaction level of the workers to implement the various changes in the organization. There are various ethical issues associated with power and resistance in the context of management change which has been discussed below (Miller, Birch, Mauthner Jessop, 2012). The managers use the position to gain the various personal and individual advantages within the organization. It affects the business activities and operation of the company. It is the major issue in power and resistance to change. To resolve this issue, the company should maintain ethical norms and code of conduct for the workers and managers. Further, the company faces diversity and decision making issues in the organization while reducing resistance to changes and other key challenges in the organization. It also faces various governance and compliance issues in the organization (Kshetri, 2013). The company also faces social and economic issues to implement the changes in the organization. Due to social issues, employees face many difficulties and they get disappointed in the firm. To resolve the ethical issues, top management and managers should perform their task and duties to handle the organizational and managerial changes in the company. Code of ethics should be conducted by the firm to maintain sustainability in the organization. They are responsible for a code of conducts and ethics within the organization. They have to evaluate and measures the behavior, attitudes, and customs of the employees. They check and analyze whether behavior and attitude of the employees are appropriate or not towards the organization. In addition, they are responsible for organizational and managerial changes process within the organization. They should reduce unethical and immoral behavior of the employees. They should focus on the employees expectations and requirements in order to achieve the goals and objectives of the firm (Lozano, 2013). Managerial implications Organizational change management is the important and foremost part of the change process in every organization to meet the long-term goals and objectives of the firm. This management process is essential to implement and execute various changes within the organization. The organizational change management process focuses on the various activities of the employees. It finds the causes of the resistance to change in the firm. It monitors the goals and objectives of the company by maintaining sustainability in the firm. To achieve the success in change management process, top management and managers will have to analyze the opinion of the employees regarding the resistance to change. The change management process reduces the negative impact of the resistance (Erkama, 2010). The change management should take effective and unique decisions to reduce the various obstacles and key challenges within the organization. The implementation of change is a very critical process. The firm should g ather proper and regular information related to the problems of the employees. In this way, the mission and goals of the company can be easily achieved. The managers should adopt an effective decision-making process to deal with resistance to change within the organization. There are numerous steps have been taken by the company in the organizational change management process which have been discussed below. The firm identifies and evaluates the key issues and challenges in the company. It finds and measures the best solution to resolve these issues and challenges (Thomas Hardy, 2011). It chooses the most suitable option and alternative among the various alternatives. In the next step, it implements the best option to reduce the resistance to change within the organization. In the final step, managers should evaluate and measure the success and growth of the organizational change management process (Williams Schaefer, 2013). By using the above steps, the company is able to understand and resolve the problems and issues of the employees that are facing by the employees during the employment. Further, it will also help to reduce the adverse impact of resistance to change within the organization. Conclusion On the above discussion, it has been concluded that resistance to change is not good for the organization. It affects the success and growth of the company negatively. It should be managed by the organization to maximize the profit and revenue of the company. 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